Need help?
Contact Suspicious Antwerp
Questions happen. Orders need checking. Sizes need a second opinion. Whatever brought you here, the Suspicious Antwerp support team is ready to help with a clear answer and the details you need.
Email us
For customer support, please contact Suspicious Antwerp by email:
[email protected]Our usual response time is 24–48 hours. To help us reply faster, please include the right details in your first message.
Support hours
Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM
Messages sent outside these hours will be reviewed during the next available customer service window.
What to include
The more complete your message is, the easier it is for us to understand what happened and help you properly.
- Your full name and the email address used at checkout.
- Your order number, if your question is about an existing order.
- A short description of what you need help with.
- Photos, product names, sizes, colors, or screenshots when they are useful.
- Any previous message details if you are following up on the same issue.
How we can help
Order support
Contact us if you need help reviewing an order, checking order details, or understanding the next step after placing your purchase.
Shipping support
Reach out if you have a shipping-related question, need help reading an update, or want support with delivery information linked to your order.
Returns & exchanges
If you need help with a return or exchange request, send us your order number and a clear note about the item involved.
Product questions
Ask us about product details, sizing, colors, fit, or anything else you want to understand before or after ordering.
Account help
If you need help with account access or account-related order information, include the email address connected to your purchase.
General questions
Not sure where your question fits? Send it anyway. We will review your message and point you in the right direction.
Contact form note
Use the contact form on this page if you prefer to send your message directly through the website. Please include the same helpful details, especially your order number if your question is order-related.
Privacy reassurance
Information you share with Suspicious Antwerp customer support is used to review and respond to your request. Please avoid sending unnecessary sensitive information and only include details that help us assist you.
We will help you sort it out.
Thanks for contacting Suspicious Antwerp. Send your message, include the key details, and our support team will reply as soon as possible within the stated response window.